Professional support on products and applications
Even the best instructions for a product leave gaps with regard to its individual application, even in combination with systems and products from other manufacturers.
The direct availability of a personal contact person is a special feature in addition to the actual product characteristics.
In the event that an issue cannot be answered directly, we systematically forward it from the competence centre to the development department so that a well-founded solution can be worked out.
The support hotline thus forms the starting point of a comprehensible chain of first-, second- and third-level support.